Billing Terms and Conditions

Effective Date: January 9, 2026
Last Updated: January 9, 2026


1. Introduction

These Billing Terms and Conditions (“Terms”) govern the payment obligations and billing processes between One Stop Recreation (“Company,” “we,” “us,” or “our”) and you (“Customer,” “you,” or “your”).

By accessing our website www.onestoprecreation.com, purchasing our products, or using our services, you agree to be bound by these Billing Terms & Conditions.


2. Payment Terms

2.1 Pricing

  • Currency: All prices are listed in U.S. Dollars (USD).

  • Price Changes: Prices are subject to change at any time without prior notice.

  • Taxes and Fees: Prices do not include applicable taxes, duties, or government-imposed charges unless explicitly stated at checkout.

2.2 Accepted Payment Methods

We accept the following secure payment methods:

  • Credit & Debit Cards: Visa, Mastercard, American Express

  • Digital Wallets: Apple Pay

All payments are processed securely through Shopify Payments.

2.3 Payment Due Date

  • One-Time Purchases: Payment is due in full at the time of purchase and must be successfully authorized before an order is processed or shipped.


3. Invoicing

  • Invoice Issuance: Invoices are generated upon order completion.

  • Delivery Method: Invoices are delivered electronically via email to the contact information provided at checkout.

  • Customer Responsibility: You are responsible for ensuring all billing and contact information is accurate and up to date.


4. Disputed Charges

  • Notification Period: Any billing disputes must be submitted in writing within 15 days of the invoice date.

  • How to Submit a Dispute:
    Email disputes to support@onestoprecreation.com, including your order number, invoice number, and a detailed explanation of the issue.

  • Resolution: We will review and resolve billing disputes promptly and in good faith.


5. Refunds and Credits

  • Policy Reference: Refunds and credits are issued in accordance with our Return & Refund Policy.

  • Processing Time: Approved refunds are processed to the original payment method within 5–7 business days after approval.


6. Taxes

  • Customer Responsibility: You are responsible for all applicable taxes, including sales tax and other government-imposed fees required by law.

  • Tax Exemptions: If you are tax-exempt, a valid tax exemption certificate must be provided at the time of purchase.


7. Billing Errors

  • Corrections: Any confirmed billing errors will be corrected promptly.

  • Overcharges: If you are overcharged, we will issue a refund or credit for the excess amount.

  • Undercharges: If you are undercharged, we reserve the right to invoice you for the outstanding balance.


8. Payment Security

  • Data Protection: All payment data is handled in compliance with industry security standards.

  • Payment Processor: Payments are processed by Shopify Payments. We do not store credit card information on our servers.

  • Encryption: Transactions are protected using Secure Socket Layer (SSL) encryption technology.


9. Changes to Billing Terms

We reserve the right to modify these Billing Terms & Conditions at any time. Changes become effective immediately upon posting to www.onestoprecreation.com. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.


10. Limitation of Liability

  • Indirect Damages: We are not liable for any indirect, incidental, consequential, or punitive damages arising from or related to these Billing Terms.

  • Maximum Liability: Our total liability for any billing-related claim is limited to the amount you paid to us during the six (6) months preceding the event giving rise to the claim.


11. Governing Law & Venue

  • Governing Law: These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

  • Venue: Any legal action arising under these Terms shall be brought exclusively in the state or federal courts located in California.


12. Contact Information

For billing questions or concerns, please contact us:

One Stop Recreation
📧 Email: support@onestoprecreation.com
📞 Phone: 1-866-346-9446
🌐 Website: www.onestoprecreation.com

Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM EST


13. Entire Agreement

These Billing Terms & Conditions, together with our Terms of Service and Privacy Policy, constitute the entire agreement between you and One Stop Recreation regarding billing matters and supersede all prior agreements or understandings.


Acknowledgment

By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms & Conditions.



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