Warranty

Effective Date: January 9, 2026
Last Updated: January 9, 2026

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1. Manufacturer’s Warranty Coverage

All products sold by One Stop Recreation are covered by the original manufacturer’s warranty.

Warranty coverage details—such as duration, scope, and terms—vary by product and manufacturer. Please refer to the product manual, packaging, or manufacturer documentation included with your item for exact warranty information.

If you are unsure about your product’s warranty coverage, our support team is happy to assist you.

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2. Product Quality Commitment

Your satisfaction is important to us. If your product arrives defective, damaged, or malfunctions under normal use, we will work with you to resolve the issue promptly.

Depending on the situation, we may offer:

• A replacement, or

• A full refund, in accordance with our Return & Refund Policy

Inspection Upon Delivery

To help us resolve issues quickly, please follow these steps upon delivery:

• Inspect the packaging immediately upon arrival

• If visible damage is present (even to the outer box), note the damage on the delivery receipt

• If you are unable to inspect the item immediately and suspect damage, mark “suspect damage” on the delivery receipt

Then, email clear photos of the damage to support@onestoprecreation.com so we can expedite your replacement or refund.

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3. Warranty Limitations & Exclusions

Manufacturer warranties generally cover defects in materials and workmanship under normal use. Coverage typically does not include:

• Damage caused by misuse, abuse, neglect, or improper installation

• Unauthorized modifications or repairs

• Normal wear and tear

• Environmental or weather-related damage beyond normal operating conditions

• Consumable parts or accessories, unless otherwise specified by the manufacturer

For precise warranty coverage, please consult your product documentation or contact us for assistance.

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4. Filing a Warranty Claim

To initiate a warranty claim, please email support@onestoprecreation.com with the following information:

• Proof of purchase (order number or receipt)

• A detailed description of the issue

• Photos or videos clearly showing the defect or malfunction (if available)

Once your claim is received, we will review it and may request additional documentation. If approved, we will coordinate the next steps in accordance with the manufacturer’s warranty terms.

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5. Shipping & Labor Responsibilities

Unless otherwise specified by the manufacturer:

• Return shipping for warranty evaluation is the responsibility of the customer

• If a repair or replacement is approved, outbound shipping of the replacement item may be covered by One Stop Recreation or the manufacturer

• Labor, installation, or removal costs are not covered under standard manufacturer warranties

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6. Warranty Transferability

Most manufacturer warranties are non-transferable and apply only to the original purchaser.

For any exceptions, extended warranty options, or transfer eligibility, please refer to the product documentation or contact our support team.

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7. Disclaimers & Legal Limitations

This warranty policy outlines the sole obligations related to manufacturer warranty support.

To the maximum extent permitted by law:

• One Stop Recreation disclaims liability for incidental or consequential damages, including loss of use, time, or profits

• Some states do not allow limitations on incidental or consequential damages, so these exclusions may not apply to you

This policy does not affect any statutory consumer rights you may have under applicable law.

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8. Contact Information

For warranty-related questions or assistance, please contact us:

One Stop Recreation
📞 Phone: 1-866-346-9446
📧 Email: support@onestoprecreation.com
🕒 Business Hours: Monday–Friday, 9:00 AM – 5:00 PM PST

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By purchasing products from www.onestoprecreation.com, you acknowledge that you have read and agree to this Manufacturer’s Warranty Policy.