Product Quality Guarantee

Effective Date: January 9, 2026
Last Updated: January 9, 2026

At One Stop Recreation, we stand behind the quality of everything we offer. Our goal is to ensure every customer receives items that meet high standards and deliver a great experience. All orders are covered by a manufacturer-backed warranty. If you need clarification on warranty coverage or timeframes, our support team is always happy to assist.

If Your Order Arrives Damaged

We recommend checking your shipment as soon as it is delivered. If you notice any issues with the packaging—no matter how minor—be sure to note it on the delivery confirmation before signing. If you can’t open the package at the time of delivery but believe there may be an issue, please mark the receipt with “possible damage.”

In the event that your order arrives damaged, simply email clear photos of the item and packaging to support@onestoprecreation.com. Once received, our team will quickly review the claim and arrange a replacement or refund, typically within one business day.