Cancellation Policy

Effective Date: January 9, 2026
Last Updated: January 9, 2026

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At One Stop Recreation, we understand that plans can change. We aim to make the order cancellation process as simple and transparent as possible.

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Order Cancellation Before Shipment

You may request to cancel your order within 24 hours of placing it, provided the order has not yet been shipped.

To request a cancellation, please contact us as soon as possible. While we cannot guarantee cancellation once processing has begun, we will make every reasonable effort to stop the order before it ships.

If your cancellation request is approved before shipment, you will receive a full refund to your original payment method.

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Orders That Have Already Shipped

Once an order has been shipped, it cannot be canceled.

If your order has already shipped and you no longer want the item, you may initiate a return in accordance with our 30-Day Return & Refund Policy. Returned items must meet all return eligibility requirements, and return shipping costs are the responsibility of the customer. A 20% restocking fee may apply.

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How to Request a Cancellation

To request an order cancellation, please contact us using the information below:

One Stop Recreation
📞 Phone: 1-866-346-9446
📧 Email: support@onestoprecreation.com
🕒 Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST

We recommend contacting us as quickly as possible to increase the likelihood that your order can be canceled before shipment.

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Policy Updates

We reserve the right to update or modify this Cancellation Policy at any time. Any changes will be effective immediately upon posting to our Website.